Last update: 14/03/2025

Privacy Policy

This Privacy Policy is intended to inform users of the website https://www.villadivona.fr (hereinafter referred to as “the Website”) about how their personal data is collected, used, and protected in accordance with the General Data Protection Regulation (GDPR) and applicable French law.

1. Data Controller

The data controller is:
Company: AZUR Suites
Address: 27 rue Boissy d’Anglas
Email: contact@villadivona.fr
SIRET: 94175995300016

2. Personal Data Collected

We collect the following types of data:

  • Identification data: first name, last name, email address, phone number, postal address.

  • Booking data: stay dates, number of guests, preferences.

  • Payment data: banking information via a secure platform (PayPal).

  • Browsing data: IP addresses, pages visited.

3. Purpose of Data Processing

Personal data is collected for the following purposes:

  • Managing bookings and payments.

  • Communicating with clients: confirmation, cancellation, practical information.

  • Improving the Website and user experience.

  • Compliance with legal and regulatory obligations.

4. Legal Basis for Processing

Data processing is based on:

  • The performance of the contract (booking).

  • Legal obligations (invoicing, data retention).

5. Cookies and Consent

Use of Cookies
We use third-party cookies via our WordPress provider to:

  • Improve navigation on the Website.

  • Save your booking information.

These cookies are considered necessary for the legitimate interest of the visitors, as the Website cannot function properly without them.

Types of Cookies Used

  • Essential cookies: required for the Website to operate.

6. Data Retention Period

Personal data is retained as follows:

  • Booking data: 5 years after the last interaction.

  • Payment data: retained only for the duration of the transaction.

  • Cookies: up to a maximum of 13 months.

7. Data Sharing with Third Parties

Data may be shared with:

  • Secure payment providers (PayPal)

  • Website hosting services (WordPress, OVH)

We ensure that these third parties comply with the GDPR.

8. Data Security

We implement technical and organizational measures to protect your data against:

  • Unauthorized access

  • Loss or alteration

  • Hacking

Payments are secured through encryption protocols (SSL).

9. User Rights

In accordance with the GDPR, you have the following rights:

  • Right of access: obtain a copy of your data.

  • Right to rectification: correct inaccurate data.

  • Right to erasure (“right to be forgotten”): delete data under certain conditions.

  • Right to object: refuse processing for marketing purposes.

  • Right to data portability: receive your data in a structured format.

  • Right to withdraw consent: at any time for processing based on consent.

To exercise these rights, please contact us at:
Email: contact@villadivona.fr
Postal address: 27 rue Boissy d’Anglas, 75008 Paris

10. Data Transfers Outside the European Union

Data may be transferred outside the European Union only if:

  • Adequate safeguards are in place (standard contractual clauses).

  • The transfer complies with the GDPR.

11. Complaints and Supervisory Authority

If you believe your rights are not being respected, you can file a complaint with the CNIL (Commission Nationale de l’Informatique et des Libertés).
CNIL website: https://www.cnil.fr

12. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy at any time. In case of significant changes, users will be notified by email or via the Website.

13. Contact

For any questions regarding this Policy, please contact us at:
Email: contact@villadivona.fr
Postal address: 27 rue Boissy d’Anglas, 75008 Paris

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